Have you ever been part of a conversation where everyone is talking, but it doesn’t feel like anyone is listening?
There’s a reason that there are thousands of books, articles, and podcasts on communication. It’s a universal people problem, and it’s one we see all the time when we’re working with teams.
Communication skills are something that you need regardless of what industry you work in. Even if you work in a cube on a computer all day and never have to talk to clients or customers, you still have to communicate with your colleagues, or at the very least your boss.
In order to be successful, you have to find the BALANCE of three C’s to communicate effectively: courage, compassion, and curiosity. You need all three in order to have a conversation that balances what you want or needs with what the other person wants or needs. If you’re missing any of these three… well that’s when conversations get difficult.
Let’s take a closer look at all three C’s.
