They arrived in my home office at the same time, but I could feel the distance between these two business partners not communicating immediately. As they stood in my kitchen pouring their coffee, it...
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Executive Coaching Topics: What Leaders Bring to Coaching Sessions
If you’ve never been inside an executive coaching conversation, it’s easy to imagine it’s all big, dramatic moments. A leader storms in, confesses a career-ending flaw, and the coach tells them what...
Compassionate Leadership in Action: How Care Creates Results
Five years ago, I wrote about bringing compassion to tough family conversations over Thanksgiving because of COVID-19. After a number of difficult conversations, my husband and I spent the holiday...
The Hidden Cost of Skipping the Storm: Why Conflict Is Essential for Team Development
I was coaching an executive leadership team that got along really well. Maybe too well. Every meeting was polite, efficient, and pleasant. They complimented each other’s ideas and avoided stepping...
The Stronger the Trust, the Bigger the Leap
This past weekend, I volunteered at the Ironman Wisconsin. My job was to stand at the edge of the lake and help athletes out of the water after their 2.4-mile swim. It was one of those moments where...
The Vulnerability Dilemma
Have you ever sat in a meeting with your chest tight, heart racing, and wondered, Should I say this out loud? I know I have. More times than I can count, I’ve held something inside because I didn’t...
Six Difficult Conversations That Are Rarely Easy But Can’t Be Avoided
A few years ago, I had to have a difficult conversation. I had to confront a vendor who completely missed the mark on a big project. The work was a mess, they hadn’t honored their contract, and I...
7 Actionable Strategies for Effective Performance Development in Teams
7 Actionable Strategies for Effective Performance Development in Teams Raise your hand if you’ve ever walked out of a performance review thinking, “Cool, but… now what?” You’re not alone. Many...
How to Build an Effective Leadership Team Through Team Coaching
Why Your Leadership Team Needs a Locker Room, Not a Lecture We’ve seen it happen so many times: an organization promotes its smartest, most capable people into leadership roles, brings them...
Redefining Productivity: Why Being Busy Isn’t the Goal
The conversation started after someone cracked a joke during a team coaching session. “If I stop typing for two minutes, I know everyone around me is going to be thinking that I’m slacking off.”...
The Three C’s of Balanced Communication
Courage, Compassion, and Curiosity At DLCC, we’ve coached hundreds of teams through communication breakdowns that weren’t about the work. They were about the way people were working together....
Constructive Conflict vs. Destructive Conflict: How to Tell the Difference
I’ve been a long-distance runner since I started running cross country in middle school. Even after decades of running, it still hurts sometimes. When I’m out on a long run, I can tell pretty...