Six Difficult Conversations That Are Rarely Easy But Can’t Be Avoided

A few years ago, I had to have a difficult conversation. I had to confront a vendor who completely missed the mark on a big project. The work…

7 Actionable Strategies for Effective Performance Development in Teams

7 Actionable Strategies for Effective Performance Development in Teams Raise your hand if you’ve ever walked out of a performance review thinking, “Cool, but… now what?” You’re not…

How to Build an Effective Leadership Team Through Team Coaching

Why Your Leadership Team Needs a Locker Room, Not a Lecture We’ve seen it happen so many times: an organization promotes its smartest, most capable people into leadership…

Redefining Productivity: Why Being Busy Isn’t the Goal

The conversation started after someone cracked a joke during a team coaching session. “If I stop typing for two minutes, I know everyone around me is going to…

The Three C’s of Balanced Communication

Courage, Compassion, and Curiosity At DLCC, we’ve coached hundreds of teams through communication breakdowns that weren’t about the work. They were about the way people were working together.…

Constructive Conflict vs. Destructive Conflict: How to Tell the Difference

How to Handle Difficult Employees: A Coaching-Based Approach

How can you handle difficult employees by simply convincing them they’re the problem, without changing a thing about your own approach? You can’t. (Wouldn’t it be nice, though?)…

Why Emotional Intelligence Matters in Leadership (And How to Build It)

Ever say something in a meeting that you immediately wished you could take back? You’re not alone. That moment is exactly where emotional intelligence in leadership shows up.…

5 Daily Habits of Successful Leaders

Leadership habits can make or break a team. My coaching client, Marcus, knew that but wasn’t sure which habits to focus on. He was the kind of manager…