Employee engagement is one of the toughest issues facing today’s employers as they struggle to maintain the talent and knowledge base necessary for competing in the global market.
This course will help you gain an understanding of how to be more thoughtful and effective by using a coach approach in order to empower employees and create an environment of open communication and collaboration. Leave with techniques and a coaching plan that can be immediately applied on the job to reap organizational success.
The participants will:
- Define what coaching is and how it is different from training, mentoring, and counseling.
- Identify situations where coaching can be used and effective
- Practice coaching skills (including asking questions, designing alliances, listening actively, strategizing a plan, and designing accountability) and identify when to use each skill.
- Evaluate their own coaching skills and the coaching skills of others
- Design their own coach approach for employees and direct reports.
Participants will take part in an interactive and engaging four-part training series. Each half-day module would take place monthly with specific action items to practice after each session.
MODULE 1: Coaching Fundamentals
We will define what coaching is (and isn’t!) and explore the core coaching beliefs. Participants will practice the essential skills of coaching presence, active listening, asking thoughtful questions, and direct communication.
MODULE 2: Build Your Coaching Tool Kit
Participants will continue to build their coaching tool kit by learning key skills of designing actions, planning and goal setting, and managing progress and accountability to create awareness and break resistance.
MODULE 3: Take a Coach Approach to Management
In this session, participants will explore the various styles of management and learn the benefits of taking a coach approach to help employees be successful in their current role.
MODULE 4: Plan Your Coach Approach
Participants will integrate all that they learned and create a plan for how they will use coaching, and the 10-80-10 process, moving forward in their role in a thoughtful way for greatest impact.
In addition to the in-person sessions, each participant will have the opportunity to enhance the coursework:
Supplemental Videos. In between every session, Master Certified Coach Darcy Luoma will send personalized videos reviewing the core content from the session, and discussing and/or demonstrating core coaching skills.
Small Accountability Groups. Participants will be placed in smaller groups to practice their coaching skills in between sessions. These accountability groups will be facilitated by a DLCC certified coach.