Once upon a time I had a video call with a coaching client. We took a couple of minutes to catch up, and she seemed to be in a good mood. We started coaching and suddenly something shifted. She was distracted. She seemed to stop listening. She asked me to repeat myself.
My brain started coming up with possibilities of what could be going on. Did someone just walk in her room? Did I say something to offend her? Is she not enjoying the coaching? Then she said, “Darc, hang on a sec.”