Darcy Luoma Coaching and Consulting

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Two Questions to Add to Your Conversations

“Here’s …. need …. I saved a file in …. take a look and …. It’s important.”

I was so frustrated. It was my daily huddle call with my colleague Jill, and I was barely catching every other word she was saying. I didn’t know if it was my cell phone or hers, but something in our connection was not working.

Jill. You cut out again. Can you repeat that?

Let me move… Can you hear me now?

Yes! Ok. What did you say?

Take… page 5 needs….

UGH!

I stopped her again. I moved. She moved. After a few more “How about now? Can you hear me now?” we finally decided to stop and try again later.

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When Judging Isn’t Helping, Put The Gavel Down

 

gavel brown on counter


I know I’m not alone when I say that Brené Brown is one of my favorite researchers and authors. One of her stories has been popping up in my head a lot lately.

Brené tells of a time when she was really frustrated by someone and it led to her wondering, “Do you think people are doing the best that they can?” Her husband’s response?

“I don’t know. I really don’t. All I know is that my life is better when I assume that people are doing their best. It keeps me out of judgment and lets me focus on what is, and not what should or could be.”

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What are your People Problems?

Do you ever have problems with the people you work with? Maybe they’re little ones that you just sweep under the rug. Or maybe they’re big problems that cause tension and conflict on a daily basis. Regardless of size, if you have people problems at work, you’re not alone.

My team and I have worked with leaders and teams at more than 200 organizations in 48 different industries. And even though each organization is unique, all of them had one thing in common: people problems. 

Because if people work together, there are going to be problems. People disagree. They have different styles. People are uncertain of priorities or expectations. They blow off the handle or just shut down during meetings. People get frustrated and don’t know what to say. They feel stuck and don’t know what to do.

Can you relate? I’m guessing you could add to this list.

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Are you Adapting or Reimagining?

By Jill Mueller

Let’s get the clichés out of the way:

  • We’re all in this together.
  • These are unprecedented times.
  • We are navigating a new normal. 
  • We have to make do and adapt.

I don’t know about you, but all of this adaptation is exhausting. It’s also limiting.

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Your Perspective is Not the Only Perspective

By Nancy Turngren 

I recently flew on an airplane. Normally, that’s no big deal. But in the year 2020 things are different! 

This photo is me on the E Concourse at O’Hare International Airport – one of the busiest in the world. I’ve flown one other time during the pandemic and purposely avoided O’Hare because I assumed it’d be too crowded for my comfort level. Suffice to say, my assumption wasn’t close to accurate.

We often walk into situations where we assume what is going to happen. We have an idea in our mind of how things are supposed to be. Due to COVID-19, we are seeing things from a new perspective, and our assumptions are often wrong. We don’t personally have past experience of a pandemic, so we can’t use our experiences to base our thoughts and/or behaviors. 

But perspectives and assumptions aren’t just present in global pandemics.

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