As a consultant, reading the room is really important. If I am at a team retreat and notice that everyone is walking in and sitting far away from each other with their arms crossed, I know I’m going to earn my paycheck that day. But if everyone is walking in joking around with a cup of coffee and a smile? My job is going to be much easier!
One of the most important skills for being a leader is to be able to understand what’s happening beneath the surface and help it rise to the top in a productive way. [Read more…]